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Accessibility


Accessibility Statement

Last updated: May 01, 2026


Our Commitment

At banu, we believe beauty is for everyone. We are committed to making our website accessible and inclusive for all users, regardless of ability or the technology they use. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and are dedicated to complying with the Americans with Disabilities Act (ADA) and other applicable accessibility laws.

Our team regularly reviews and updates our website to improve the experience for everyone in our community.


Accessibility Features

We have taken the following steps to make banuskin.com more accessible:

  • Keyboard navigation — All pages and interactive elements can be navigated using a keyboard alone.

  • Screen reader compatibility — Our site is designed to work with common screen readers, including NVDA, JAWS, and VoiceOver.

  • Alternative text — Images throughout the site include descriptive alt text.

  • Color contrast — We maintain sufficient color contrast ratios across text and UI elements to support users with low vision.

  • Resizable text — Text can be resized up to 200% without loss of content or functionality.

  • Descriptive links — Links are written to be meaningful out of context, supporting screen reader users.

  • Consistent navigation — Page layouts and navigation menus are consistent and predictable across the site.


Known Limitations

While we work hard to ensure accessibility across our site, some areas are still being improved. We are actively working to address these and aim to resolve them in future updates. We appreciate your patience and welcome your feedback.


Third-Party Content

Some elements of our website — such as embedded reviews, payment processing tools, and social media content — are provided by third-party services. While we encourage our partners to meet accessibility standards, we cannot guarantee full control over their content. If you encounter difficulty with any third-party feature, please contact us and we will do our best to assist.

 

Feedback & Support

We want to hear from you. If you experience any barriers while using our site — whether it is reading content, navigating pages, completing a purchase, or anything else — please reach out. We aim to respond to all accessibility-related inquiries within 2 business days.


Email: support@banuskin.com

Phone: 1-855-215-2268

Hours: Monday–Friday, 9:00 AM–5:00 PM EST


When contacting us, it helps to include the page URL where you experienced difficulty and a brief description of the issue so we can respond as quickly as possible.


Formal Complaints

Your feedback matters. We are always learning and growing — just like our community. Thank you for being part of banu.